“Behind every great product is expert guidance" was sent out on July 6, 2026 as a part of the Soft Services newsletter. Join the mailing list to receive one-of a kind newsletters and exclusive offers in your inbox.
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As we mark 5 years of service, we are inviting readers into our workshop.
Over the coming weeks, we’re sharing the principles that shape us and the details that guide everything we make.
Our first stop: Mass Index
Mass Index is our in-house skin-cyclopedia of common body skin concerns. Think of it as a one-stop non-shop—a free resource center with helpfully condensed insights into their causes, which ingredients help (or exacerbate) them, and how to prevent and manage them over time.

Key features include:
Think outside the bottle
In 2021, Soft Services launched as a service provider for bodies seeking results for non-threatening yet underreported—often taboo—skin concerns. We offered customers something they’d long been chasing through Reddit threads, questionable Amazon listings, and word-of-mouth recommendations from friends of friends:
Effective solutions for KP, body acne, and ingrown hairs that felt fundamentally different in approach, efficacy, and design from what was already on the market.
And we recognized early on that solutions can take many forms.

As firsthand recipients of what the body skincare market was offering at the time, we knew that products alone weren’t the full picture. Accessible, expert-vetted information was a vital missing piece in creating a true 360° approach to recurring skin concerns. After all, how can a concern really be under control without understanding the intricacies of why it happens in the first place?

At Soft Services, our service to you is providing the tools needed for a “full solution”: products to improve skin on a chemical level, and information to improve the conditions that trigger skin issues.
Our knowledge is your power
Mass Index was made to answer all the questions you always wanted to know but never knew who or where to ask. It’s no substitute for medical care or personal advice from a physician, but if you’re looking for a well-informed approach to skin concerns many struggle with for years, start here.
Body Acne Keratosis Pilaris Ingrown Hairs
Discoloration Strawberry Skin Dry Skin
Read Mass Index
Next time, we’ll discuss Part II of the solution: high-performance body formulas and how they produce results you’ve never seen before. Stay tuned.
A selection of past newsletters for your reading pleasure:
Not your average marketing newsletter.
As the body skin experts™, we do the research for you. Expect exclusive insights and tips delivered to your inbox 1-2 times/week, all in service of helping you better understand and care for your body skin.
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